IBCmass – Web 2.0 y Contenidos Multimedia

Quality Policy

IBCmass aims to provide internet, multimedia and consultancy solutions through an interdisciplinary team working with a management system that ensures quality for customers and suppliers.

To do this, we have a number of guidelines that can be summarised as:

Implement and maintain the requirements of reference standard UNE-ENISO 9001:2000 in order to continuously improve our efficiency

• Increase the satisfaction of the parties involved, meeting needs and continuously monitoring requirements and expectations so that everyone is fully satisfied

• Promote cooperation with organisations and agencies to achieve a high level of activity and the involvement of technology in our services and products

• Apply continuous quality improvement as an ongoing objective, which increases the quality perceived by our customers and suppliers

• Systematise processes, services and action methodologies

• Encourage a participatory environment among employees so they take part in the common goal, and improve communication to facilitate teamwork, individual recognition and suggestions for improvement

• Maintain a high level of innovation in the development and delivery of services and products, as part of an ongoing system of continuous improvement.

• Comply with applicable laws and regulations in a timely fashion

• Encourage and facilitate the training needed to obtain a workforce of highly qualified personnel

• Promote the results achieved and the work carried out

Privacy

The Terms of Use (hereinafter the Terms) are intended to provide a regulatory framework to ensure the peaceful use of the website, ensuring both the user and the owner of the website there is mutual respect for the law. Therefore, the purpose of these Terms of Use for the PORTAL is to regulate the use and operation of the IBCmass website, accessed through the primary address www.ibcmass.com.

Www.ibcmass.com Portal (hereinafter THE PORTAL) belongs to IBCmass, diseño y tecnologías de la información S.A., a company with its own legal personality, domiciled at Paseo de la Florida No. 7, 1ºE, Oviedo and registered in the Asturias Business Register in Volume 2614, Folio 154, Page AS-20,873 with Tax Identification Code number A-33573312, and is aimed at providing information on the value-added design, content, web and multimedia development services that IBCmass currently provides in the market. In compliance with current regulations, the use of ibcmass.com as a domain name is duly registered, with all the guarantees, with the Register having been previously informed as provided for in Law 34/2002 of 11 July regarding information society and electronic commerce services.

ACCESS

In general, access to existing information on the website and your browsing the site will be free. Those people who have accepted the terms of use for the website when accessing the PORTAL shall be able to access the PORTAL and, therefore, shall be regarded as users of the website with all the rights and obligations implied therein.

Access to the website implies acceptance of these Terms, and they shall apply whenever the User uses this site, so if you disagree with them, you must cease continuing to access or use the site.

MODIFICATION OF THE PORTAL

THE PORTAL may modify, include or remove without prior notice any Portal content, design, service, or resource. Likewise, the PORTAL has full capacity to modify these Terms. Unless otherwise specified, the introduction of any characteristic or change that creates a modification or that incorporates new elements shall involve submitting to these Terms once again.

USER OBLIGATIONS

The User agrees at all times to use THE PORTAL and the services it includes with due diligence, acting within the law and without departing from Internet use and etiquette rules, not only in the actions carried out, but also in terms of the objective pursued with these actions.

The User shall not reproduce, copy, distribute, modify or delete any content which may be protected by the rules of intellectual and industrial property without prior permission from the legal holder of the rights to said content.

OBLIGATIONS OF THE PORTAL

THE PORTAL shall be obligated to maintain the website with quality standards that are acceptable in terms of normal Internet use. In any case, the system is not without flaws, and THE PORTAL shall seek – should the occasion arise – to resolve any issues in the shortest time given the state of the art. THE PORTAL reserves the right to temporarily suspend access in order to effect repairs or upgrade the Portal or any of its services on an individual basis.

HYPERLINKS AND LINKS

THE PORTAL contains links to other websites. THE PORTAL does not exercise any control over said sites and content. The Portal provides these links for the convenience of its Users. In no case shall the portal be responsible for the contents of any link belonging to an outside site. THE PORTAL is not responsible for any changes or updates with respect to said sites.

PROTECTION OF PERSONAL DATA

No collection of personal data is done through THE PORTAL. Should the USER send his/her personal data via the PORTAL's email address, it shall be understood that the owner of the data has given consent for the data to be processed, provided said data are then processed and used for the purposes of this PORTAL.

In addition, should you provide your data via the email address, you are hereby informed – in compliance with Law 15/1999 regarding the protection of personal data – that your data shall be included in a contacts file aimed at resolving any issue that the user wishes to bring up.

THE PORTAL ensures compliance with the security measures established for this purpose by virtue of Royal Decree 994/1999 approving the regulation on security measures for automated databases containing personal data.

USERS may exercise their rights of access, rectification and cancellation via the email address info@ibcmass.com.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All content accessible through the Website and related with the services provided by THE PORTAL is subject to THE PORTAL's intellectual and industrial property rights or other owners thereof. All intellectual and industrial property rights to this Portal are legally reserved. THE PORTAL exclusively exercises its rights to use them in any way.

In no case shall access to the PORTAL imply any waiver, transfer or total or partial assignment of such rights, or confer any rights to use, modify, use, reproduce, distribute or publicly communicate said contents without prior express authorisation specifically granted for that purpose by THE PORTAL or by the third party rights holder concerned.

All the content in this portal, as well as the structure, selection, arrangement and presentation of such content – including software, text, graphics, commentaries, analyses, images, audio and video – are protected by existing legislation concerning intellectual property. It therefore may not be used in a manner different to that indicated herein. The intellectual property rights for the content of the web pages comprising the Portal – including the graphic design and codes as well as the text, graphics, logos, icons, background, photographs and images– are the property of THE PORTAL. conos, fondo, fotografías, imágenes son titularidad del PORTAL.

In addition, THE PORTAL is the owner of the elements of the graphic design of its website: the menus, navigation buttons, HTML code, text, images, textures, graphics and any other content of the website or, in any case, has the corresponding authorisation for the use of said elements.

All trademarks, logos, trade names, distinctive signs and anagrams shown on this page are owned by THE PORTAL and/or third party companies. Using or downloading them is forbidden at all times, nor may they be copied or distributed by any means without written permission from THE PORTAL and/or the third party company.

APPLICABLE LAW

These Terms are governed by the provisions of Spanish legislation. For any issues which may arise between the parties regarding the interpretation and enforcement of this document, both parties agree – hereby expressly waiving any other venue to which they might be entitled, with the exception of any legal provision to the contrary – to the jurisdiction of the Courts and Tribunals in Oviedo.